Skip to main content

Why didn't I receive a phone number after signing up?

Multiple accounts were detected from your network. Purchase credits to get your Ring4 phone number.

E
Written by Ed Mallory
Updated over 6 months ago

Unfortunately, your account was created successfully, but we were unable to give you a free phone number. This happens when multiple accounts have been created from your current network.

Why does this happen?

Ring4 may limit free numbers and credits when we detect previous account creation from the same IP address. Since devices on the same WiFi network share an IP address, this limit can affect multiple users in the same location or sharing the same VPN.

What's next?

To get your phone number and start using Ring4, you'll need to purchase credits. You can:

  • Buy credits for an individual phone number

  • Subscribe to a monthly plan for ongoing service

This policy helps us maintain service quality and prevent abuse while keeping Ring4 accessible to genuine users.

Did this answer your question?