Ring4 has released a set of new features for Call Centers available from the Ring4 console.
The communication center includes:
- A web dialer supporting both Outbound and inbound calls.
- A shared contact list at the organization level
- Call recording which can optionaly be shared with your team
- Call transcripts powered by the Ring4 artifical intelligence
- Video conference powered by Ring4 meeting
To learn more, go to www.ring4.com/call-center